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Jun 1, 2018

Walmart launches exclusive personal shopping service that you text

Walmart continues to battle for internet relevance with the launch of Jetblack, the company’s new personal shopping service that you text. Jetblack is powered by automated bots and real live humans who’ll do their best to fulfill your requests. “Need it. Text it. Get it. Jetblack is the easiest way for busy moms to shop,” reads the tagline. Sorry, dads.

Jetblack, or “J” as we’re supposed to call it, begins life exclusively in Manhattan and Brooklyn. Members text questions or specific shopping requests directly to the Wal-borg, where its network of AI-driven bots and professional buyers will scurry into action. The service can recommend the best TV, for example, or gifts for any desired occasion. Deliveries will arrive on the same day, or...

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